ShoreTel offers a wide range of ip phones with the right solution for every user: from executive to remote office worker, and operator to call center supervisor. ShoreTel ShorePhone™ IP telephones offer all the advanced features and quality that users demand, and are preconfigured to match the ShoreTel UC system for quick and easy installation.

As key building blocks of the ShoreTel® Unified Communications System, ShoreTel ShoreGear® Voice Switches deliver unified communications to organizations of every size - from large enterprises to small and medium businesses.

ShoreGear voice switches unify communications across multiple enterprise locations, providing n+1 form of redundancy for very high system availability. ShoreGear voice switches manage ShorePhone IP phones and analog lines, as well as PSTN and ITSP trunks.

ShoreWare® Call Manager is an application suite for end users that includes:

• ShoreWare Personal Call Manager
• ShoreWare Professional Call Manager
• ShoreWare Operator Call Manager
• ShoreWare Mobile Call Manager

Each application enables your users to easily manage communications from their computer, and seamlessly move between video, voice (wired or wireless) or IM. By streamlining business communications, ShoreWare Call Manager improves communication accuracy, boosts productivity, and helps ensure effective collaboration.

ShoreWare Call Manager provides easy licensing, easy set up, flexible features, telephony and IM control, integrated advanced call management, quality desktop video and a highly customizable interface.

ShoreWare Contact Center
ShoreWare Contact Center applications provide a range of features to satisfy the needs of all organizations, from basic call center capabilities to sophisticated distributed multimedia contact center capabilities. The virtual contact center is now a reality as ShoreWare Contact Center enables organizations to route incoming contacts to the most appropriate agent in a multisite contact center, regardless of location.