Cisco Unified Communications 500 Series for Small Business supports:
Voice: Use advanced communications capabilities including telephone call processing, voicemail, automated attendant, and conferencing functions to respond to customers faster and save money on long-distance charges
 
Video: Conduct face-to-face meetings through video calls with Cisco Unified Video Advantage (requires Cisco USB Camera)

Wireless: Help employees be more productive and collaborate better through access to applications and information from anywhere they work

Productivity: Integrate with existing desktop productivity applications such as calendar, email, and customer relationship management programs

Secure Routing: Reduce business risks associated with viruses and other security threats
Get an advanced phone system that expands as your business grows and changes, without a lot of capital expense.
 

Cisco Unified Communications Manager Express supports:

Productivity: Integration with Cisco Unified CallConnectors helps staff collaborate better, provides presence information (workers can reach colleagues quickly by knowing beforehand whether they are available and how they prefer to be contacted), and delivers instant access to customer data.

Simplicity: Cost-effectively integrate voice, video, wireless, and communication capabilities on a single platform, eliminating the need for multiple servers for each application.

Mobility: Forward incoming business calls to mobile or home phones based on individual needs.
Video: Improved quality of communications with Cisco Unified Video Advantage that provides video with telephone calls.

Operational Efficiency: Streamline your operations and lower network costs with the integration of multiple features and applications on Cisco Integrated Services Routers.

For the small business that needs the same kind of phone capabilities found in much larger companies, Cisco Unified Communications Manager Express offers communications features to help everyone work more effectively.

Now, you can instantly access enhanced Cisco Unified Communications directly from Microsoft Office Communicator 2007 on your PC. With this easy-to-deploy desktop integration extend proven Cisco Unified Communications (UC) services to your workspace.

This tight integration for Microsoft Office Communicator gives you the benefits of investment protection and reduced complexity delivered by a single call control solution. It takes advantage of a common unified client services framework, so you gain:

Increased productivity, to instantly connect with colleagues, partners, and customers from anywhere and have a wide-band audio and high-definition video communications experience with the integrated Cisco IP softphone

Streamlined communications, with telephony presence, visual voicemail, communications history, and Cisco Unified IP Phone control from your desktop

Enhanced collaboration, allowing you to initiate or escalate into integrated voice, video, and web Cisco Unified MeetingPlace and Cisco WebEx sessions with multiple parties

Reduced complexity, through an easy-to-deploy integration and a single-call control architecture
Investment protection, so you can make an immediate business impact with Cisco Unified Communications, while protecting investments in existing desktop applications

Note: For details on availability, pricing and ordering, please contact your local Cisco account representative or channel account manager.